Personalized Concierge/Cost Transparency
In the event curative discussions lead to a decision to have surgery, American Hip Institute provides step by step scheduling support and seeks authorization on behalf of the patient from their insurance company. Patients are carefully counseled on covered and non-covered services. American Hip Institute takes pride in delivering full cost transparency allowing patients to make educated decisions on their care.
Patient Billing Protections
When a patient receives emergency care or treatment by an out-of-network provider at an in-network hospital or ambulatory surgical center, they are protected from surprise billing or balance billing. Additional information on these protections are provided in the links below:
- Patient Protections Against Surprise Medical Billing
- Right to receive a Good Faith Estimate of Expected Changes Notices
Additional questions should be directed to our Billing Department:
Phone: (833) 872-4477
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.