Billing Support Specialist
Position: Medical Billing/Insurance/Scheduling Support Specialist
$500 Bonus - Paid $250 at 60 days and $250 at 90 Days
This is an entry level position with an opportunity for advancement.
Additional Bonuses: All our team members enjoy a quarterly bonus opportunity to earn either a cash bonus or additional PTO hours (above and beyond what we already provide). Bonus based on achievement of metrics.
Hybrid Remote is available
This position is responsible for supporting a variety of responsibilities in billing, insurance and surgery scheduling.
Essential Job Functions
- Assists with/provides backup to obtain pre-certification or pre-determination approval for surgery patients.
- Obtains imaging and injection Authorizations
- Prepares Surgical Folders for Workers Comp Patients
- Scans documents into EMR
- Prepares unlisted procedural letters for billing
- Sorts incoming mail for the department
- Enters PT billing
- Analyzes and researches patient billing inquiries and determines type of problem utilizing customer service and problem solving skills to ascertain resolution
- Answers phone calls and patient messages via the patient portal
- Provides backup to surgery scheduling team
Educational/Training Requirements
High school Diploma or GED. One year of billing/insurance/surgery scheduling experience in a medical office required. Coding certification not required. Knowledge in computer applications. Ability to work pleasantly and effectively with coworkers and support staff. Must be detail-oriented. Ability to effectively organize and prioritize work duties.