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Billing Support Specialist

Position: Medical Billing/Insurance/Scheduling Support Specialist

$500 Bonus - Paid $250 at 60 days and $250 at 90 Days

This is an entry level position with an opportunity for advancement.

Additional Bonuses: All our team members enjoy a quarterly bonus opportunity to earn either a cash bonus or additional PTO hours (above and beyond what we already provide). Bonus based on achievement of metrics.

Hybrid Remote is available

This position is responsible for supporting a variety of responsibilities in billing, insurance and surgery scheduling. 

Essential Job Functions

  • Assists with/provides backup to obtain pre-certification or pre-determination approval for surgery patients.
  • Obtains imaging and injection Authorizations
  • Prepares Surgical Folders for Workers Comp Patients
  • Scans documents into EMR
  • Prepares unlisted procedural letters for billing
  • Sorts incoming mail for the department
  • Enters PT billing
  • Analyzes and researches patient billing inquiries and determines type of problem utilizing customer service and problem solving skills to ascertain resolution
  • Answers phone calls and patient messages via the patient portal
  • Provides backup to surgery scheduling team

Educational/Training Requirements

High school Diploma or GED. One year of billing/insurance/surgery scheduling experience in a medical office required. Coding certification not required. Knowledge in computer applications. Ability to work pleasantly and effectively with coworkers and support staff. Must be detail-oriented. Ability to effectively organize and prioritize work duties.